Privacy Policy

This Privacy Policy explains how Social Intents, LLC ("Social Intents", "we", "us") collects, uses, and shares personal data in connection with CapyScout (the "Service"). It covers both people who use the Service (customers) and individuals whose business contact data may be processed through the Service.

1. Data we collect

• Account data: name, work email, password hash, and billing details when you register or subscribe.
• Usage data: log data, device and browser information, API call metadata, and product interactions.
• Input data: email addresses and optional context (domain, source, message) you submit for enrichment.
• Enrichment data: business information we compile from public sources, third-party providers, and automated models about companies and professional contacts.

2. How we use data

• To provide, operate, secure, and improve the Service.
• To generate enrichment results, scores, and recommended actions.
• To bill you, provide support, and communicate about your account.
• To detect abuse, enforce our Terms, and comply with legal obligations.

3. Third-party enrichment sources

To build company and professional-contact enrichment, we obtain data from third-party providers and public sources (see our sub-processors page). The categories of personal data we may process about a professional contact include name, job title, seniority, professional social profiles (such as LinkedIn), business location, employer/company, and - where enabled - a business phone number. Because this data is not always collected directly from the individual, we provide this notice in line with Article 14 of the GDPR. You can ask us to access, correct, delete, or stop processing this data at any time using our data request form.

4. Cookies

We use strictly necessary cookies to operate the Service (for example, to keep you signed in). With your consent, we may use optional cookies to understand product usage. You can accept or reject optional cookies via the banner shown on your first visit, and change your mind by clearing your browser storage for this site.

5. Legal bases

Where required, we process personal data based on your consent, our contract with you, our legitimate interests in operating and improving a business-to-business service, and compliance with legal obligations. Enrichment of professional contact data relies on legitimate interests balanced against the rights of the individuals concerned.

6. Sharing

We share data with service providers (for example, hosting, data enrichment, payment processing, and analytics) under contract, and with authorities where legally required. We do not sell personal data. Enrichment providers are used to compile business information and are bound by their own terms.

7. Retention

We retain account data for as long as your account is active and as needed to comply with legal obligations. Enrichment results are cached to avoid duplicate processing and refreshed or deleted according to internal retention windows. You may request deletion as described below.

8. Security

We use administrative, technical, and organizational measures to protect data, including hashing of secrets and API keys, encryption in transit, and access controls. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or request portability. Individuals in the EU, UK, and similar jurisdictions can find more detail on our GDPR page. To exercise any of these rights - including opting out of enrichment processing - use our data request form. We may need to verify your identity before completing certain requests, and we aim to respond within 30 days.

10. International transfers

We may process data in the United States and other countries. Where required, we use appropriate safeguards such as standard contractual clauses (and, where applicable, the EU-US Data Privacy Framework) for cross-border transfers.

11. Children

The Service is intended for business use and is not directed to children under 16. We do not knowingly collect data from children.

12. Changes and contact

We may update this Policy from time to time; the "last updated" date reflects the latest revision. For privacy questions or requests, use our data request form or contact Social Intents, LLC via socialintents.com.