Monitor - Local

Local business monitoring

Monitor selected business profiles for changes in ratings and review activity. Review available feedback before reaching out with a relevant offer. Monitoring cadence depends on your plan, and a change does not establish buying intent.

Rating drop

A business slips below 4.0 or loses ground fast. A reputation problem they may need help with today.

Negative sentiment

New reviews turn negative around a specific theme - wait times, service, pricing. You know exactly what to lead with.

Newly claimed

A business just claimed its Google profile - actively building its online presence and open to help.

How local monitoring works

1
Find businesses

Search a business type and a location - dentists in Austin, gyms near you - and add the ones you want to watch.

2
Watch on a schedule

CapyScout checks each business's Google Business Profile daily on Growth and Scale, weekly on Lite, and compares every reading to the last.

3
Read the reviews

When something moves, CapyScout reads the new reviews and tells you the theme driving it - the angle for your outreach.

4
Reach out at the right time

You get a Why Now with the rating, the review count, and the source - so you reach out with your homework done.

Local 80
Bright Smile Dental
4.6 rating - 214 reviews

Rating slipped to 3.9 this week. Three new reviews mention long wait times. A moment to help with their reputation.

Source: Google Business Profile

Never miss the moment a local business needs you.

Start watching businesses near you free. No credit card required.

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