Why is my account's signal score 0?

A score of 0 is normal for a company you just added. Here is what it measures.

The signal score measures one thing: how much recent, relevant activity has fired on an account, on a scale of 0 to 100. It tells you how busy an account has been in ways that matter to you, so a quiet company and a household name can both sit at 0 on the day you add them.

Fresh accounts begin at 0

When you add a company, no signals have fired yet, so the score starts at zero. That holds true even for a large, well-known brand. The score reflects activity we have actually detected, and on day one there is nothing to detect.

What makes it climb

  • One of your tracked signals fires, such as funding, a new sales leader, a hiring burst, or an RFP
  • The activity is recent, since newer hits carry more weight than older ones
  • Enough is happening that the account stands out from the quiet ones

Move it along

Use Scan now on the company page to force a fresh evaluation instead of waiting for the next scheduled pass, and double-check that your active signals are broad enough to catch the kind of activity these companies actually generate.

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